Last updated: 26 September 2026
This Cookie Policy explains how Frexexpress Ltd (“FrexExpress”, “we”, “us”) uses cookies and similar technologies on frexexpress.com. It should be read together with our Privacy Policy.
What are cookies?
Cookies are small text files that a website stores on your device when you visit it. Similar technologies, such as your browser’s local storage, work in a similar way. They help websites work properly, remember your choices and, if you agree, help the website owner understand how the site is used.
Your choices
When you first visit our website, a cookie banner lets you Accept All, Reject All or Customize which types of cookies you allow. Strictly necessary cookies are always active because the shop cannot work without them; all other cookies are only set if you agree. You can change your mind at any time: clear the cookies for frexexpress.com in your browser settings and the cookie banner will appear again so you can make a new choice.
You can also block or delete cookies through your browser settings. If you block strictly necessary cookies, parts of the site (such as the basket and checkout) will not work.
Cookie categories
Our cookie banner groups cookies into the following categories:
- Necessary – essential for the site to work, for example your basket, checkout, secure login and remembering your cookie choices. These do not need your consent.
- Functional – help with extra features. We do not currently use any functional cookies.
- Analytical – help us understand how visitors use the site and how they found us. Only used with your consent.
- Advertisement – used to show personalised adverts. We do not currently use any advertising cookies.
- Unclassified – cookies we are still reviewing. We do not knowingly use any.
Cookies we use
Strictly necessary
| Cookie | Set by | Purpose | How long |
|---|---|---|---|
| cookieadmin_consent | FrexExpress (CookieAdmin) | Remembers your cookie choices so we do not ask you on every page | 1 year |
| woocommerce_cart_hash, woocommerce_items_in_cart | FrexExpress (WooCommerce) | Remember what is in your basket | Session |
| wp_woocommerce_session_* | FrexExpress (WooCommerce) | Keeps your basket and checkout details linked to your visit | Up to 2 days |
| woocommerce_recently_viewed | FrexExpress (WooCommerce) | Shows products you have recently viewed | Session |
| wordpress_logged_in_*, wordpress_sec_*, wordpress_test_cookie | FrexExpress (WordPress) | Keep you securely logged in to your account, and check your browser accepts cookies | Session, or up to 14 days if you choose “Remember me” |
| wc_cart_hash_*, wc_fragments_* (browser storage) | FrexExpress (WooCommerce) | Help the basket display quickly and accurately | Until your browser session ends or the basket changes |
| __stripe_mid, __stripe_sid | Stripe | Used on pages where you can pay, to process card payments securely and prevent fraud | 1 year (__stripe_mid) and 30 minutes (__stripe_sid) |
| m | Stripe (m.stripe.com) | Fraud prevention when you enter card details | Up to 2 years |
Analytical (only with your consent)
| Cookie | Set by | Purpose | How long |
|---|---|---|---|
| sbjs_migrations, sbjs_current_add, sbjs_first_add, sbjs_current, sbjs_first, sbjs_udata, sbjs_session | FrexExpress (WooCommerce order attribution) | Record how you arrived at our site (for example from a search engine or a link) so we can see which channels lead to orders | Session, or up to 30 minutes of inactivity |
| tk_ai, tk_qs and similar | WordPress.com / Jetpack (Automattic) | Anonymous usage statistics, only if these features are switched on for our store | Session to 1 year |
Third-party services
Our pages load fonts from Google Fonts, which means Google receives your IP address when a page loads; Google Fonts does not set cookies on our site. When you pay by card, Stripe’s secure payment form is loaded and Stripe’s own privacy and cookie policies apply: stripe.com/gb/cookie-settings.
Changes to this policy
We will update this policy if the cookies we use change. If you have any questions, email us at info@frexexpress.com.